Returns & Exchanges
At tiny-dreams.uk, we want you to be delighted with your purchase, which is why we offer a straightforward 30-day return policy for all unused items in their original packaging. Whether you have changed your mind or received a faulty product, our team is here to ensure a smooth and stress-free resolution.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a unique Return Authorization code.
Prepare the Package
Carefully pack the items in their original condition and include a note with your full name, order number, and your Return Authorization code inside the box.
Ship the Item
Send your package using a tracked courier service to the return address provided by our support team; please ensure you retain your proof of postage.
Receive Your Refund
Once our warehouse inspects and approves your return, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing